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support-ticket-triage From the maker
Triage support tickets by pulling helpdesk context, searching issue trackers and knowledge bases in parallel, classifying the issue, and giving reps a recommended next action.
Why this score
This repo hosts 10 skills, so its 345 stars are split between them (about 35 each) for scoring.
Popularity score: 53/100 from public GitHub signals only. It shows how widely used and maintained this is, not how well it works. Not included yet: the fake-star check. The security scan is shown separately and doesn't change the score. How we rank
Security
Scanned Oct 20, 2026 at commit 022a2884f403, with Cisco's open-source skill-scanner.
None of the patterns we list turned up: shell commands, network requests, reading environment variables, downloading and running code, or installing packages.
A scan lists patterns in the code. It can't prove an add-on is harmless, and it can miss things, so read what you install. How we scan
Alternatives
Other makers' add-ons that do the same job, next to this one.
| Name | Score | Stars | Context | Updated |
|---|---|---|---|---|
| This onesupport-ticket-triage zapier/gtm-cheat-codes · Skill | 53 | ★ 345 | ≈49 always | 4mo ago |
| session-triage chaenmasahiro0425/claude-session-triage · Skill Both about triage | 62 | ★ 23 | ≈66 always | 18d ago |
| triage anthropics/defending-code-reference-harness · Skill Both about triage | 63 | ★ 7.6k | ≈17 always | 3mo ago |
| triage-reviews stickerdaniel/linkedin-mcp-server · Skill Both about triage and issue | 78 | ★ 3.9k | ≈28 always | 16d ago |
| ticket-to-eval Calibre-Labs/reforge-ai-evals · Skill Same job: support & helpdesk | 54 | ★ 76 | ≈27 always | 16d ago |
| check-ticket-implementation eai-org/agent-toolkit · Skill Both about ticket | 53 | ★ 62 | ≈53 always | 19d ago |