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customer-success-management
cbrock84/headcountSkill
Runs the ongoing relationship with accounts after the sale — segmenting coverage against account value, building a health score that predicts rather than describes, running reviews customers find worth attending, forecasting renewals honestly, and finding expansion that follows usage instead of quota. Use this to design a customer success motion, decide who gets a named contact, work out why renewals surprise you, or fix a health score everyone ignores.
Why this score
This repo hosts 10 skills, so its 2,075 stars are split between them (about 208 each) for scoring.
Popularity score: 73/100 from public GitHub signals only. It shows how widely used and maintained this is, not how well it works. Not included yet: the fake-star check. The security scan is shown separately and doesn't change the score. How we rank
Security
Scanned Oct 20, 2026 at commit 7d3ddf170a85, with Cisco's open-source skill-scanner.
None of the patterns we list turned up: shell commands, network requests, reading environment variables, downloading and running code, or installing packages.
A scan lists patterns in the code. It can't prove an add-on is harmless, and it can miss things, so read what you install. How we scan
Alternatives
Other makers' add-ons that do the same job, next to this one.
| Name | Score | Stars | Context | Updated |
|---|---|---|---|---|
| This onecustomer-success-management cbrock84/headcount · Skill | 73 | ★ 2.1k | ≈121 always | 17d ago |
| customer-success rohitg00/awesome-claude-code-toolkit · Subagent Both about success and customer | 59 | ★ 2.7k | ≈37 in chat | 6mo ago |
| customer-success-manager ccplugins/awesome-claude-code-plugins · Subagent Both about success and customer | 61 | ★ 977 | ≈96 in chat | 3mo ago |
| context-management kangarooking/system-prompt-skills · Skill Both about management | 46 | ★ 213 | ≈61 always | 6mo ago |
| add-customer-to-user-list langfuse/langfuse-docs · Skill Both about customer | 71 | ★ 247 | ≈25 always | 16d ago |
| find-customer-social-proof zapier/gtm-cheat-codes · Skill Both about customer and find | 53 | ★ 345 | ≈53 always | 4mo ago |